How we collect, use and protect your personal information.
The terms "We" / "Us" / "Our" / "Company" / "Flowbook" individually and collectively refer to Back To Basics Learning Solutions (India) Private Limited, Hyderabad and the terms "You" / "Your" / "Yourself" refer to the users. This Privacy Policy governs your use of buy.flowbook.in and is a legally binding document between you and Flowbook.
To process your Revisionmate Kit order and provide our services, we collect the following information:
For the Flowbook app, users may additionally upload self-recorded photos, audios and videos based on questions from their teachers. Such content is evaluated and responses are given back through the app's roadmap system.
Information collected is used to:
To improve the responsiveness of the site, we may use cookies or similar tools to collect information and assign each visitor a unique, random User ID to understand individual interests. Unless you voluntarily identify yourself through registration or purchase, we have no way of knowing who you are even if a cookie is assigned to your device.
Our web servers automatically collect limited information about your connection to the internet, including your IP address, when you visit our site. This is used to deliver pages to you, tailor content, and measure traffic — not to identify you personally.
This policy discloses the privacy practices for buy.flowbook.in only. Our site may provide links to other websites that are beyond our control. We are not responsible in any way for your use of such sites.
We share personal information with third parties only in the following limited circumstances:
We take appropriate security measures to protect against unauthorised access, alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices, as well as appropriate encryption and physical security measures.
All information gathered on our website is securely stored within our controlled database on password-protected servers behind a firewall. However, no security system is impenetrable and we cannot guarantee the security of our database or that information transmitted over the internet will not be intercepted.
We may change our Privacy Policy from time to time to incorporate necessary future changes. Our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of any new policy.
Any complaints, concerns or abuse with regard to content, privacy or breach of these terms shall be immediately communicated in writing to our designated Grievance Officer:
Mr. L Naveen Kumar — Grievance Officer
Back To Basics Learning Solutions (India) Pvt. Ltd.
Plot G1, Ground Floor, Partani Towers, Musheerabad, Hyderabad – 500020